Privacy Policy
Effective Date: 8/8/2025
At Afra Light, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, and other details you provide when making a purchase or inquiry.
Payment Information: Payment card details or other payment method information (processed securely via third-party payment gateways).Technical Information: IP address, browser type, device information, and browsing activity on our website.Cookies & Tracking Data: Information about your interactions with our site to improve functionality, performance, and marketing.
2. How We Use Your Information
We use your information for purposes including:
Processing and fulfilling your orders
Responding to your inquiries and providing customer support
Sending updates, promotional offers, and product information (if you have opted in)
Improving our website, services, and user experience
Complying with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Payment processors, delivery companies, and IT support services
Legal Authorities: When required to comply with legal obligations or protect our rights
4. Data Security
We implement industry-standard measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings, but some features of our website may not function properly without cookies.
6. Your Rights
You have the right to:
Access, update, or correct your personal information
Request the deletion of your personal data (subject to legal and contractual restrictions)
Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Afra Light
Email: info@afralights.com
Phone: +971 4 235 2333
Address: Al-qusais Binshabib Mall, Dubai-UAE